Everything you need to know before and after you buy. Still stuck? Call 0417 303 532 or email support@placiddeals.com.
🚚Shipping & deliveryWhere items ship from, delivery times and how delivery is checked for your postcode.↩️Returns & refunds14-day change-of-mind returns, faulty items and how refunds work.📞Contact usPhone, email and our business details.🏢About Placid DealsWho we are and how your order is filled.📄Terms of saleThe terms that apply to every order.🔒PrivacyHow we handle your personal information.
Quick answers
How long does delivery take?
Orders ship from Australian warehouses in 1–2 business days, then usually take 2–7 business days to arrive. You get tracking by email.
Can I pay later?
Yes: Afterpay and Zip let you pay in 4 interest-free instalments.
What if my item arrives damaged?
Contact us before sending anything back. Faulty and damaged items are covered under the Australian Consumer Law.
Placid Deals is operated by Placid Group Australia Pty Ltd · ABN 22 695 488 674 · 60 Old Toowoomba Road, Placid Hills QLD 4343.